Shipping policy

Last Updated: June 3, 2026

Overview

Thank you for shopping with LeeLee.

All of our products are made to order through our trusted print-on-demand fulfillment partner, Printify. Because each item is produced specifically for your order, processing and shipping times may vary depending on the product and destination.

This Shipping Policy explains how orders are processed, shipped, and delivered.

Order Processing Time

Once an order is placed, production begins shortly after payment is confirmed.

Typical production times are:

Standard products: 2–7 business days
Custom or specialty products: 3–10 business days

Production times may be longer during:

Holiday seasons
Major sales events
High-demand periods
Unexpected supply chain disruptions

Please note that production time is separate from shipping time.

Shipping Time Estimates

After production is complete, orders are shipped to the delivery address provided during checkout.

Estimated shipping times:

Australia

Standard Shipping: 3–10 business days

New Zealand

Standard Shipping: 5–15 business days

United States

Standard Shipping: 5–15 business days

Canada

Standard Shipping: 7–20 business days

United Kingdom

Standard Shipping: 5–15 business days

International Orders

Standard Shipping: 7–30 business days

Shipping times are estimates only and are not guaranteed.

Shipping Costs

Shipping costs are calculated at checkout based on:

Product type
Order size
Delivery location
Shipping method selected

Any applicable shipping charges will be displayed before payment is completed.

Order Tracking

When your order has been shipped, you will receive a shipping confirmation email containing tracking information where available.

Tracking updates are provided by the shipping carrier and may take several days to appear after shipment.

Multiple Shipments

Because products may be produced at different fulfillment centers, your order may arrive in multiple packages.

If this occurs, you may receive separate tracking numbers for each shipment.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

If an incorrect address is provided and the order has already entered production or shipping, we may be unable to make changes.

LeeLee is not responsible for delays, losses, or additional costs resulting from incorrect shipping information supplied by the customer.

Lost, Delayed, or Damaged Shipments

While we work with reliable shipping partners, delivery delays can occasionally occur due to:

Weather conditions
Customs processing
Carrier delays
Public holidays
Natural disasters
Other circumstances beyond our control

If your package appears lost or significantly delayed, please contact us and we will assist in investigating the shipment.

If your order arrives damaged, please contact us within 7 days of delivery and include:

Your order number
A description of the issue
Clear photos of the damaged item and packaging

Customs, Duties, and Taxes

International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country.

These charges are the responsibility of the customer and are not included in product prices or shipping fees unless otherwise stated.

We recommend checking with your local customs office for more information before placing an international order.

Delivery Delays

Delivery dates provided during checkout are estimates only.

We cannot guarantee delivery by a specific date and are not responsible for delays caused by shipping carriers, customs authorities, or circumstances beyond our control.